Clients requiring booking services:
- Meetings and Events (venue finding, contracting and planning for up to 1500 people)
- Staff incentives
- Sporting groups
- Hotel and apartment bookings
Whether you are organising a conference, or accommodation, we will ensure that you get value for your booking and an enhanced experience for your delegates.
- Team development/coaching, telephone skills, selling, upselling, diary management, increasing MICE revenue, field sales, planning, debriefing and the rebooking process. This can apply to Front Office, Individual or Group Reservations, Proactive Sales and Meetings & Events.
- Weddings Private and Outside Caterers.
- Defining and reviewing the sales process for all departments.
- Account management for key clients, including capturing Middle East customers during the summer season.
- On site and field-based coaching plus development for individuals.
- Tradeshow support.
For a swift improvement within an organization and in the team's performance, CEDARS will spend time working alongside the team (this can range from two weeks or more), delivering changes in line with the Company's mission statement to streamline systems, techniques and working standards.